Terms and Conditions of Supply of Services
Minimum Spend Requirement
All orders placed will be subject to a minimum order of £1500+vat unless otherwise stated. This can comprise of services and hired products. However, items that are sourced from third parties such as linen, crockery, glassware will not be included as part of the minimum spend. Travel costs are not included as part of the minimum spend. Confirmed orders for less than this amount will be asked to make up the difference with other products before the event date.
All items hired from Styletopia Ltd will be for the period from installation to dismantle. Whilst items are at the venue, they become the responsibility of the hirer and any damage caused within this period will be charged as stated on the invoice.
We require a 50% non refundable deposit when placing your order. The booking is not confirmed until the deposit has been received and the contract has been signed.
Delivery and Return Options
All items hired from Styletopia Ltd will be delivered and collected by them. Any items that are to be used being supplied by you must be at the venue by 9am on the day of the event. Styletopia Ltd do not provide a drop off/storage option. If items are delivered after this time and therefore prohibit the dressing service being completed, Styletopia will not be responsible.
We accept payment by cheque ‘Styletopia Ltd’ or BACS. Bank details
Sort code - 20-60-58
Acc No - 03833062
We do not accept credit cards.
Use and Care
Our products are made to a high standard and should be returned in good condition after being used with reasonable care.
Many people choose to use our bunting outside but be sure to have an indoor alternative if the weather does not permit it (bunting should not get wet). If this does happen notify us as soon as is reasonably possible to agree the best course of action.
Styletopia Ltd orders are for the sole use and responsibility of the person making the booking and items must not be sub-let or lent to others during the hire term. The hired items shall remain the property of Styletopia Ltd at all times. The hirer is solely accountable for the ordered items during the period of hire.
Styletopia Ltd accept no responsibility for damage or injury caused to person or product as a result of this hire arrangement. All goods are hired and are the responsibility of the hirer until they are returned to us.
You can cancel your order any time before dispatch of your items.
If you have to cancel your order then your 50% non refundable booking fee will be retained plus the below charges;
More than nine calendar months to event = 0% cancellation fee
6-9 (six to nine) calendar months to event = 25% cancellation fee
3-6 (three to six) calendar months to event = 75% cancellation fee
0-3 (zero to three) calendar months to event = 100% cancellation fee
Any event that has been confirmed and wishes to move their date may incur additional fees to cover any subsequent loss of earnings, additional costs incurred by Styletopia Ltd.
The new date will be subject to availability. In the event Styletopia are unable to move dates then any monies paid will be non refundable.